Helply
For customer-first companies

Next-gen AI Agents for instant, accurate customer support

The only AI agent that helps service leaders scale high-quality support—learning from past tickets to improve speed and accuracy across all languages, 24/7.

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AI Agent

Powering the best customer support leaders

from next-gen startups to global industry leaders.

Gusto
Active Campaign
Pollo
Ramp
Appcues
Citrix
Twilio Segment
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Quality customer service automation at scale

AI Agent

Answer customer questions 24/7

Helply resolves tier 1 tickets, handles the repetitive stuff, updates itself automatically and gets sharper with every ticket so you can scale support without scaling headcount

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AI Agent interface demonstration
Guidance

Personalize your Agent without coding

Customize your AI agent with Guidance for accurate, on-brand responses 24/7

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AI Agent interface demonstration
Actions

Let your Agent do more than just talk

Sync with your tools, pull account data, send updates, and trigger workflows—your AI handles complex requests end-to-end, automatically, without human involvement

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AI Agent interface demonstration
Helply

2025 State of AI Agents for Customer Service

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66.3% AI resolution rate

Companies using Helply agents resolved an average of 66.3% of support tickets without human intervention.

3x faster response times

Helply’s AI agents improved response times 3x over traditional support teams.

32.5% lower support costs

Organizations using Helply’s AI agents reduced support costs by 32.5%.

Knowledge Bridge

Find and fix content gaps with AI

Helply's Knowledge Bridge learns from past tickets and external sources, delivering smarter, more accurate answers that improve over time

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Knowledge Bridge
Personalized answers

Your AI Agent identifies logged-in users for personalized responses.

Instant Actions

Your AI Agent executes actions via APIs or pre-built integrations.

Empathetic

Your AI Agent delivers empathetic, on-brand responses.

Assignments

Get full visibility into your AI Agent's decisions and actions.

Reporting

Turn analytics into impact

Measure resolution rates, response quality, and spot gaps in your knowledge in real-time to keep your AI agent sharp and effective.

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Knowledge Bridge
Context aware

Understands chat history and user info to deliver smarter responses.

Smart Escalation

Flags complex issues and routes them to a human.

Real-Time Learning

Improves with every resolved ticket and interaction.

Multilingual Support

Responds in over 40 languages without setup.

Integrations

Integrate with your existing help desk

Seamlessly connect Helply with Zendesk, Groove, Freshdesk, Help Scout, Stripe and the tools your team relies on every day.

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Knowledge Bridge
Seamless Integrations

Connects with your help desk, CRM, and internal tools.

Actionable Reporting

Tracks performance and highlights what to improve.

No-Code Setup

Launches in minutes without engineering support.

Role-Based Visibility

Gives teams insight into conversations and outcomes.

4.8 stars · 300+ Reviews

Trusted by the fastest growing companies

The fastest growing teams use Helply to streamline support and scale effortlessly.

Gusto
Vts
Fivetran
Dropbox

"Helply has resolved thousands of customer inquiries instantly, helping us scale support without adding headcount and keeping users happy from the start."

Insider
Mixpanel
Vitally
Front
Datadog

Deliver support that delights

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