Helply
Concierge Setup

Deploy Your Self-Learning AI Support Agent Without Lifting a Finger

Helply’s White Glove Concierge Service sets up, trains, and launches your custom AI support agent—so you can scale customer service without the learning curve.

  • Flat fee of $1,000
  • Complete setup and training
  • 1-to-1 real-time customer support
concierge service
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Scale support without scaling costs

Handle 50 percent or more of your tier 1 tickets automatically. No extra hires. No team bloat.

Let us handle setup, training, and deployment

We manage everything using your existing tickets, macros, and workflows. You stay focused on growth.

Your AI agent goes live in 5 days

From kickoff to launch in under a week. Fast, simple, and done for you.

How your Helply AI agent comes to life

From overwhelmed to automated in 3 steps

Step 1

Quick Qualification & Discovery

Complete a short form. Share your KB and support flow. Get onboarded in our private Slack channel.

Knowledge Bridge
Step 2

Expert Customization & Testing

Our team trains your agent using past tickets and macros. We integrate your help desk, test in a playground, and refine.

Knowledge Bridge
Step 3

Launch & Optimization

1-on-1 walkthrough. Team onboarding. Your agent goes live. We guide ongoing optimization.

Knowledge Bridge

Who it’s for

The Overwhelmed Team

Drowning in tickets and no time to implement AI.

The Growth-Focused

Need to scale support without scaling headcount.

The Efficiency Seeker

Want 24/7 coverage without hiring around the clock.

The Before and After

Before Helply:
  • Manual replies to repetitive tickets
  • Rising support costs
  • Coverage limited to business hours
After Helply:
  • 50%+ of tier 1 handled by AI
  • Instant, 24/7 responses
  • Support team focuses on high-value work
The Result:
  • Faster resolution times
  • Fewer escalations
  • Scaled support without scaling costs

Case Study: PlatoApp

PlatoApp supports over 2 million daily active users with just one rep—powered by Helply.

PlatoApp

"Helply deflects the bulk of our repetitive support. It’s like having an always-on, fully trained agent that never sleeps."

JW
Joe Wagner
VP of Product at PlatoApp
  • 71.2% of tier 1 tickets resolved by AI
  • 23% overall ticket volume reduction
  • Instant 24/7 support across global time zones
Read MoreRead more about PlatoApp
Case Study

What’s included in your Concierge Setup

One-time setup fee:
1,000
  • Full content migration of all help docs
  • Clean transfer of formatting, images, and links
  • Matching structure with collections and subcollections
  • Branded setup with your logo, colors, and custom domain
  • Zero downtime during the migration process
  • Optional improvements to navigation and structure
  • A fully organized, live help center ready to use
  • 1,000 Helply Credits
  • Guaranteed 50% resolution rate within 60 days
Book a Demo

Frequently Asked Questions